We are currently in tier 1 here in Belper, so as far as things are concerned with visiting us in general, not much has changed.
Face masks to be worn at all times when not seated to eat or drink
Temperature check on entry
Each guest scans NHS QR code on entry or provides contact tracing information
Table service only
Bookings limited to 6 guests unless one household
10pm closure (all guests to have left the premises by this time)
We have some tier 2 areas nearby, which means that the rules differ slightly for guests coming from these places
You may only dine with members of your own family or support bubble (1 additional adult that lives alone or a single parent family where the children were under 18 as at 12th June 2020)
As always we ask that you follow the rules in place to help us keep the risk to a minimum and keep everyone as safe as possible. Please get in touch if you need any further information and we’ll try to help!
Lots of changes to the rules in the next few days…here’s what you need to know!
When you book: ❌We can’t take bookings over 6 people (unless you’re one household) ❌We can’t split a larger booking over two or more tables ✅We allocate 1 hour and 45 minutes for each table unless agreed otherwise ✅We’ll open from 5.30pm on Saturdays ✅Last bookings will be 8.15pm
❗️We recommend downloading the app prior to your visit to simplify the check in process
When you arrive: ✅Our staff will greet you and check your temperature ✅You will need to scan the NHS test and trace QR code with your smart phone (shown below – you will need the Test and Trace app for this which you can download for free) or we will manually take your contact details ✅We will take you directly to a table (either your dining table or a table for drinks)
Whilst visiting our premises: ✅ You must wear a face covering (unless exempt) at all times when not seated ✅We continue to only offer table service – please do not approach either bar area with orders or enquiries ❌You cannot mingle with other guests or stop to talk with other tables
Leaving our premises: ✅We will close at 10pm. All customers need to vacate the premises by this time ❗️We recommend that you have a taxi booked if you need one as we would imagine it will be busy
Thank you in advance for your cooperation and support
There’s been a lot of changes to dining since COVID-19 came along and we realise it’s frustrating not being able to do the things that we’d normally do.
We’re priding ourselves on the efforts we’re making to reduce the spread of coronavirus here at Armando’s. We aren’t perfect, we’re learning as we go – as is everyone else, and it has been a challenge to reopen and change our working practices.
Although the vast majority of customers have embraced our new ways of working, there are some points we would like to reiterate and clarify to make your visit a smooth one.
When you visit our restaurant, bar or hotel, you will be temperature checked on entry to the premises to ensure that you don’t have a fever
We will check contact tracing details to make sure our records are accurate
We are operating a reduced capacity, as are all restaurants at the moment. To ensure we can accommodate as many guests as safely as possible, we reserve your table for 2 hours and then have a scheduled cleaning & sanitising slot to prepare for the next sitting. Please arrive on time and order promptly to ensure that your evening is comfortable and not rushed. If you will be late, need more time or cannot make a booking, please let us know in advance where possible so that we can adjust our plan for the evening.
Please remember the rules on who you are allowed to meet with when booking and if you bump into others at our premises – these are not our rules but we are required to ensure that we operate safely and we need your help with this
Please familiarise yourself with our COVID-secure measures on our website prior to visiting and please follow our guidelines whilst on our premises
Please do not take out frustrations on our staff who are simply doing their job. This is a challenging time for everyone. If any explanation of the guidelines are required, we are happy to help.
We will be contacting anyone who has bookings affected by the new guidance. Please get in touch with any queries.
✅ Bookings will be limited to a maximum of 6 people (unless same household/support bubble) ✅ We continue to ask that all guests remain within their party, even if you see someone you know ✅ We will still be temperature checking all guests on arrival and confirm your details for contact tracing ✅ Our staff all temperature check at the start of each shift and wear masks for close proximity service
Apart from the obvious effect on bookings, we hope that we can continue much as we have. Our focus remains on the safety of our customers and staff. Thank you for all your support.