Card machine out of service until Tuesday 21/8/18

To all customers – please be aware that our card machine is out of action until (the latest – we hope!) Tuesday evening. Due to issues caused originally by a fault on the phone line, we are waiting on resolution of the problem from BT and also a new card machine handset.

We thank you in advance for your understanding and apologise for any inconvenience caused.

Changes to Data Protection from 25/5/18

We are a small business that doesn’t operate mailing lists, so the personal data we take from you is limited but we still ensure that we are responsible when doing so. We want to assure our customers that we will continue to collate, process, handle and store data in the same way as the regulations change on Friday 25/5/18.

When we take your booking, we will ask you for a name and telephone number. This is in case of any problems on either side.

Once your booking date has passed; booking emails and confirmation texts are deleted and our reservation book is stored securely until destruction.

Card details, once taken, are stored securely in line with the requirements of our financial records and destroyed once they are no longer needed.

If you have any queries about any of our processes relating to Data Protection, please contact us by email.

Contacting us while we are closed 💻📞

We will have limited access to phone and email between Sunday 20th and Friday evening 25th May.

Please do leave an answerphone message or email as normal and we will come back to you as soon as possible.

Thank you,

Armando & Caroline